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In a strongly worded letter to WhatsApp CEO Will Cathcart, the Ministry of Electronics and Information Technology said India is home to the largest user base of WhatsApp globally and is one the biggest markets for its services.
The ministry asked WhatsApp to withdraw the proposed changes and reconsider its approach to information privacy, freedom of choice and data security.
Stating that Indians should be properly respected, it said, “any unilateral changes to the WhatsApp Terms of Service and Privacy would not be fair and acceptable.”